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GDC Server not displaying random content on a DCDC/Deluxe QNAP or FilmVault delivery device
A random glitch has been observed in certain GDC servers. This affects both the SR-1000 and SX-2xxx series of servers. This problem does not appear if the content is being downloaded through a TMS. Content delivered by DCDC or Deluxe to terrestrial ...
Rebooting a GDC SR1000 IMB Server
Experience has shown us that when servers are left running for an extended period without a reboot, the incidence of playback problems (stuttering, skipping, freezing, etc) goes up dramatically. We therefore advise all of our support clients to ...
Checking a Dolby IMS3000 security certificate expiration date
The original security certificate expiration date for Dolby IMS3000 server was set to expire on December 31, 2025. Once expired, the server will no longer be able to play secure content. Dolby issued a technical bulletin in 2023 advising owners of ...
Checking a Doremi (Dolby) IMS1000 or IMS2000 or an NEC NP-90MS01 or NP-90MS02 security certificate expiration date
The original security certificate expiration date for Doremi (Dolby) IMS1000, IMS2000, or an NEC NP-90MS01 or NP-90MS02 server was set to expire on November 30, 2025. Once expired, the server will no longer be able to play secure content. Dolby ...
Checking a ShowVault, DCP-2000 or DCP-2K4 security certificate expiration date
The original security certificate expiration date for Doremi ShowVault, DCP-2000 or DCP-2K4 servers was set to expire on November 30, 2025. Once expired, the server will no longer be able to play secure content. Dolby issued a technical bulletin in ...

Popular Articles
Public NTP Time Servers
Here are some time servers that can be used for the master clocks in servers/IMB's: Google: While the actual URL for the Google public NTP servers is time.google.com, most servers can't handle a canonical domain name (ie. time.google.com), the actual ...
F-200 Aspect Ratio
More and more filmmakers are "thinking outside of the box" and shooting movies in non-traditional aspect ratios. While traditionally the cinema industry works around "standard" aspect ratios of flat (1.85:1) or scope (2.39:1 or 2.35:1 for film) a ...
GDC SX-xxxx server showing X at the top of the screen.
On a GDC SX or SA series server (SX-2000, SX-2100, SX-3000, SX-4000) the information button (i) is replaced with an X. This is a warning recently implemented in a software upgrade and generally means that the battery (batteries) in the media block ...
GDC Security Manager Host and SM Certificates do not match
Server has lost its security certificate and is therefore being viewed as non-secure. This will prevent it from running content. Once this issue occurs the only fix is to contact GDC and get a replacement server.
Christie IMB - Introduction
Here's a video introduction to the Christie Digital Cinema integrated media block.

Total Cinema Solutions Help Center

Knowledge Base

TCS Technical Support

Recent Articles

GDC Server not displaying random content on a DCDC/Deluxe QNAP or FilmVault delivery device

Rebooting a GDC SR1000 IMB Server

Checking a Dolby IMS3000 security certificate expiration date

Checking a Doremi (Dolby) IMS1000 or IMS2000 or an NEC NP-90MS01 or NP-90MS02 security certificate expiration date

Checking a ShowVault, DCP-2000 or DCP-2K4 security certificate expiration date

Popular Articles

Public NTP Time Servers

F-200 Aspect Ratio

GDC SX-xxxx server showing X at the top of the screen.

GDC Security Manager Host and SM Certificates do not match

Christie IMB - Introduction