An issue with the TMS software was recently identified that will cause transfers to hang at the queuing stage. In order to resolve, the TMS software must be updated to version 4.3.14721. The installer for this version can be accessed from the TMS ...
The GDC TMS platform is not a program but rather a suite of independent programs that are controlled by the GDC TMS interface. The screens that are visible to the end-user are essentially a remote control for the subservient programs running in the ...
On the morning of December 13th (a/k/a "Friday the 13th) we became aware of a problem that affects many of the GDC TMS-2000 systems in the field. The most common complaint was that content, KDM's and schedules were not transferring automatically or ...
GDC changed the design of their PSD systems several years ago. The legacy PSD's ran off of a 5V 30 watt AC->DC adapter. The new PSD's, designated as PSDe's, use a 12V 65 watt adapter. When swapping out a PSD, it is imperative that you confirm the ...
The 2010 incorrect power-off error is an error code that presents in some late Series 2 as well as NEC laser projectors. Quite simply put, this error presents when the projector did not go through a proper power off sequence, such as a power failure ...
Here are some time servers that can be used for the master clocks in servers/IMB's: Google: While the actual URL for the Google public NTP servers is time.google.com, most servers can't handle a canonical domain name (ie. time.google.com), the actual ...
More and more filmmakers are "thinking outside of the box" and shooting movies in non-traditional aspect ratios. While traditionally the cinema industry works around "standard" aspect ratios of flat (1.85:1) or scope (2.39:1 or 2.35:1 for film) a ...
On a GDC SX or SA series server (SX-2000, SX-2100, SX-3000, SX-4000) the information button (i) is replaced with an X. This is a warning recently implemented in a software upgrade and generally means that the battery (batteries) in the media block ...
This problem is caused by the TI Link Decryptor, better known as the Enigma board. When using a projector with a "traditional" type of server (as opposed to an IMB/IMS type server), the signal coming from the external server is encrypted and ...